Privacy Policy

1. Information we collect

Account information

When you create a Slydn account, we collect your email address, name, and payment information (processed by our payment provider — we never store full card details).

Instagram connection data

When you connect an Instagram account, Meta issues Slydn a scoped OAuth access token. We store this token (encrypted at rest) to operate automations on your behalf. We never receive or store your Instagram password.

Through this token we can access: your post comments, your DM threads with users who have messaged you first or commented on your content, and your account analytics. We access only what is necessary to operate the features you have enabled.

Usage data

We collect information about how you use Slydn — pages visited, features used, automation performance — to improve the product and to provide you with your analytics.

Cookies

We use necessary cookies to keep you logged in and to remember your preferences. We do not use advertising cookies or sell your data to ad networks.

2. How we use your information

• To operate the service and deliver the features you have configured
• To process payments and send transactional emails (receipts, plan changes)
• To send product updates and announcements (you can opt out any time)
• To detect and prevent abuse, fraud, and violations of our Terms of Service
• To comply with applicable laws and Meta's Platform Policies

3. Sharing your information

We do not sell your personal data. We share it only:

• With service providers who help us operate the product (cloud hosting, payment processing, email delivery). These providers are contractually bound to protect your data.
• With Meta when operating Instagram automations on your behalf — this is the nature of the integration you authorise.
• With team members you invite to your Slydn workspace, subject to the permissions you configure.
• When required by law, in response to valid legal process.

4. Data retention

We retain your account data for as long as your account is active. If you close your account, we delete your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes.

You can export your automations, templates, and activity logs at any time from your account settings.

5. Your rights

Depending on where you are located, you may have the right to access, correct, delete, or export the personal data we hold about you. To exercise these rights, email us at office@slydn.com.

You can disconnect your Instagram account at any time from Instagram Settings → Security → Apps and Websites. This immediately revokes our access token.

6. Security

We encrypt data in transit (TLS) and at rest. OAuth tokens are encrypted using industry-standard key management. We conduct regular security reviews and limit employee access to personal data on a need-to-know basis.

7. Children

Slydn is not intended for use by anyone under the age of 16. We do not knowingly collect personal data from children.

8. Changes to this policy

We may update this policy from time to time. We will notify you of material changes via email or an in-app notice at least 14 days before they take effect. Continued use of Slydn after that date constitutes acceptance of the updated policy.

9. Contact

Questions about this policy or your data? Email us at office@slydn.com.